Crisis Prevention and Intervention (CPI)

Our Crisis Prevention and Intervention (CPI) training equips staff with the skills necessary to recognize early signs of distress and effectively prevent behaviors from escalating into crisis. Participants learn evidence-based techniques focused on verbal de-escalation, nonverbal communication, and safe, respectful intervention strategies that prioritize the dignity of every individual involved.

This training emphasizes proactive response over reactive control, helping organizations reduce incidents, improve staff confidence, and create safer environments. Through real-world scenarios and practical application, your team will leave prepared to respond calmly, appropriately, and effectively in high-pressure situations.

First Aid, CPR, AED, and BLS Certification

Our First Aid, CPR, AED, and Basic Life Support (BLS) certification training prepares individuals to respond quickly and effectively during medical emergencies. Participants are trained in essential life-saving techniques, including high-quality CPR, proper AED usage, and first aid responses for a wide range of injuries and conditions.

Designed to meet industry standards, this training combines hands-on practice with clear, guided instruction to ensure competence and confidence in critical moments. Whether responding to a workplace incident or a life-threatening emergency, your staff will be equipped with the knowledge and skills needed to act decisively and provide immediate care.

De-Escalation Training

Our De-Escalation Training focuses on giving staff the tools to safely manage and diffuse tense or potentially volatile situations before they escalate. Participants learn how to identify behavioral cues, regulate their own responses, and apply effective communication strategies to reduce conflict and maintain control in challenging interactions.

This training is rooted in practical application, allowing staff to practice techniques that can be immediately implemented in their work environment. The result is a more confident, composed team capable of maintaining safety while preserving positive relationships with those they serve.

QPR Suicide Prevention Training

QPR (Question, Persuade, Refer) Suicide Prevention Training empowers individuals to recognize the warning signs of suicide and take meaningful action to help someone in crisis. Participants learn how to engage in direct, supportive conversations, encourage individuals to seek help, and connect them with appropriate resources.

This training is designed to build confidence in addressing sensitive situations while reducing stigma and fear around intervention. By equipping your staff with these critical skills, your organization becomes better prepared to support mental health and potentially save lives.

Ukeru® No-Force, Trauma-Informed Approach

The Ukeru® training model provides a trauma-informed, no-force approach to crisis intervention that prioritizes safety, dignity, and emotional well-being. Staff are trained to understand the impact of trauma on behavior and to respond using compassionate, non-restrictive techniques that minimize harm and build trust.

This approach shifts the focus from control to connection, helping reduce the need for physical interventions while improving outcomes for both staff and those they support. By implementing Ukeru principles, organizations can foster a culture of respect, safety, and long-term behavioral success.

Annual Recertification Training

Our Annual Recertification Training ensures your staff remains compliant, confident, and up to date with essential safety and intervention skills. These refresher courses reinforce key concepts from initial trainings, address evolving best practices, and provide opportunities to review and strengthen critical response techniques.

Designed to meet regulatory requirements while maintaining high performance standards, our recertification sessions keep your team prepared to respond effectively in both routine and high-risk situations. By prioritizing ongoing development, organizations can reduce risk, improve staff consistency, and sustain a culture of safety, accountability, and quality care.